Articles

 Do you provide any support? What is your response time?

We do provide 24/7 support via our Ticket System. You can submit a ticket without registration,...

 Do you provide phone support?

Fortunately we do offer phone support during normal business hours. If you however need support...

 How and where can I file abuse complaints?

If you need to report a domain, website or email address involved in illegal/abusing activities,...

 How can I find out about any maintenance or other issues related to your services?

Refer to our Status page  to find out the up-to-date service state. Here you can check the status...

 How can I submit a ticket with you?

You can submit your request at our HelpDesk.

 How do I leave feedback?

You can email your feedback or suggestions to feedback@sydneyict.net.au.

 ICANN's Whois validation process

According to the regulations introduced by Internet Corporation of Assigned Names & Numbers...

 Setup PPTP VPN Windows 7

These instructions work under all the client side variations of Windows 7, namely Home Basic,...

 What username and password should I use to log into your support helpdesk?

If you have a Sydney ICT Customer Portal account, please use the username and password of your...

 Where is your company located?

Sydney ICT. is a Australian-based company. Our postal address is:  sydneyict.net.au PO Box...

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