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Do you provide any support? What is your response time? We do provide 24/7 support via our Ticket System. You can submit a ticket without registration,...

Do you provide phone support? Fortunately we do offer phone support during normal business hours. If you however need support...

How and where can I file abuse complaints? If you need to report a domain, website or email address involved in illegal/abusing activities,...

How can I find out about any maintenance or other issues related to your services? Refer to our Status page to find out the up-to-date service state. Here you can check the status...

How can I submit a ticket with you? You can submit your request at our HelpDesk.

How do I leave feedback? You can email your feedback or suggestions to feedback@sydneyict.net.au.

ICANN's Whois validation process According to the regulations introduced by Internet Corporation of Assigned Names & Numbers...

Setup PPTP VPN Windows 7 These instructions work under all the client side variations of Windows 7, namely Home Basic,...

What username and password should I use to log into your support helpdesk? If you have a Sydney ICT Customer Portal account, please use the username and password of your...

Where is your company located? Sydney ICT. is a Australian-based company. Our postal address is: sydneyict.net.au PO Box...

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