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Do you provide any support? What is your response time?
We do provide 24/7 support via our Ticket System. You can submit a ticket without registration,...
Do you provide phone support?
Fortunately we do offer phone support during normal business hours. If you however need support...
How and where can I file abuse complaints?
If you need to report a domain, website or email address involved in illegal/abusing activities,...
How can I find out about any maintenance or other issues related to your services?
Refer to our Status page to find out the up-to-date service state. Here you can check the status...
How can I submit a ticket with you?
You can submit your request at our HelpDesk.
How do I leave feedback?
You can email your feedback or suggestions to feedback@sydneyict.net.au.
ICANN's Whois validation process
According to the regulations introduced by Internet Corporation of Assigned Names & Numbers...
Setup PPTP VPN Windows 7
These instructions work under all the client side variations of Windows 7, namely Home Basic,...
What username and password should I use to log into your support helpdesk?
If you have a Sydney ICT Customer Portal account, please use the username and password of your...
Where is your company located?
Sydney ICT. is a Australian-based company. Our postal address is: sydneyict.net.au PO Box...
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