База знаний

ICANN's Whois validation process

According to the regulations introduced by Internet Corporation of Assigned Names & Numbers (ICANN) starting from January 1, 2014, we are sending Whois validation emails. Whois validation will only be needed for the Registrant contact information for generic TLDs (gTLDs) in the following cases:

- for new registrations;
- for registrant contact information changes on existing domains.

When a new domain is registered, we will immediately send an email to the Registrant email address specified for the domain. The verification email will be also sent if an edit is made to either of the following Registrant contact fields:

- Registrant First Name
- Registrant Last name
- Registrant Email Address

If the Registrant email is changed, the email will be sent to the new email address specified.

The verification email will come from {need to put email here} with the following subject: "IMMEDIATE VERIFICATION required for domain.com.au" The email will contain a link you need to click on to verify your email address.

The link will look like this:
{Link here}

If the domain in the URL is different from the one specified above, please contact support to clarify the situation.

NB in regard to new registrations: You must verify the email address by clicking on the link within 15 calendar days after registration. If you do not verify it within 15 calendar days, the domain will be suspended, and the DNS of the domain name will be changed. The domain will resolve to a landing page with the instructions on how verification can be made and, as a result, the DNS will have the previous settings, and your website will be restored. Additional notifications are sent 10 and 5 days prior to suspension; shortly before the suspension, we are sending a final notice.