Mail Server Settings

To access email accounts under your hosting plan from an email client such as Apple Mail, Outlook, Thunderbird; you will need to use the following settings to configure your client. Below you will find two different sets of settings that will be needed to connect to your mailbox.

You can also download an automatic configuration profile from within your cPanel account. You can find thise automatic configuration profile in cPanel -> Email Accounts -> Set up mail client.

Secure SSL/TLS Settings
(Recommended)
Username: your_email@your.domain
Password: Use the email account’s password.
Incoming Server: Server Hostname - found in welcome email
OR (if you have an SSL certificate)
mail.your.domain
  • IMAP Port: 993
  • POP3 Port: 995
Outgoing Server: Server Hostname - found in welcome email
OR (if you have an SSL certificate)
mail.your.domain
  • SMTP Port: 465
Authentication is required for IMAP, POP3, and SMTP.
 
Non-SSL Settings
Username: your_email@your.domain
Password: Use the email account’s password.
Incoming Server: mail.your.domain
  • IMAP Port: 143
  • POP3 Port: 110
Outgoing Server: mail.your.domain
  • SMTP Port: 25
Authentication is required for IMAP, POP3, and SMTP.


Microsoft Outlook users: Please note you MUST enable SMTP authentication before attempting to send emails. You can achieve this by:
  1. File > Info > Account Settings Dropdown > Account Settings
  2. Click your email account and select Change
  3. Click More Settings
  4. Select the Outgoing Server tab
  5. Tick "My outgoing server (SMTP) requires authentication" and make sure the "Use same settings as my incoming mail server" radio button is checked.
  6. Click OKNextFinishClose 


Notes:

  • IMAP email access coordinates between the server and your mail application. Messages that you have read, deleted, or replied to will show up as such, both on the server and in the mail application.
  • POP3 does not coordinate with the server. Messages that the mail application marks as read, deleted, or replied to will not show up as such on the server. This means that future mail downloads with POP3 will show all messages as unread.
  • The system uses SMTP to send outgoing mail.
  • We recommend that you use POP3 over SSL/TLS or IMAP over SSL/TLS because they provide increased security for your interactions with the remote mail server.
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